Privacy Policy
Effective Date: June 21, 2025

At Clenvixa, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from www.clenvixa.com (referred to as the “Site”), in accordance with applicable U.S. laws and Google’s data privacy guidelines.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect both personal and non-personal information to improve your shopping experience and fulfill our services effectively.

a. Information You Provide
When you place an order, contact support, or sign up for our newsletter, we may collect:

Full name

Billing and shipping address

Phone number

Email address

Payment details (processed securely via third-party gateways)

b. Automatically Collected Information
When you browse our Site, we automatically gather data such as:

IP address

Browser type

Device type

Pages viewed

Time spent on pages

Referral URLs

Location (based on IP)

We use tools like Google Analytics and other third-party services to help us understand visitor behavior and improve the site’s performance.

2. How We Use Your Information
Your information is used to:

Process and fulfill orders

Provide customer support

Send order confirmations and shipping updates

Personalize user experience

Improve website functionality

Conduct analytics and marketing (in compliance with user consent laws)

Prevent fraudulent transactions

Comply with legal obligations

We do not sell your personal information.

3. Cookies and Tracking Technologies
We use cookies and similar technologies (like web beacons and pixels) to:

Remember your preferences

Track browsing activity for site optimization

Serve relevant advertisements

Analyze usage trends

You can choose to disable cookies in your browser settings, but some features of our Site may not function properly without them.

4. Sharing Your Information
We may share your personal information with trusted third parties only for purposes directly related to operating our business:

Shipping providers (e.g., USPS, FedEx, UPS)

Payment processors (e.g., PayPal, Stripe, Shopify Payments)

Marketing tools (e.g., Google Ads, Facebook Pixel)

Analytics tools (e.g., Google Analytics)

Fraud prevention services

All third-party partners are contractually obligated to protect your data and comply with applicable privacy laws.

5. Data Retention
We retain your personal information only as long as necessary for business operations, legal compliance, tax purposes, and resolving disputes. You can request deletion of your data by contacting us (see contact details below).

6. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you

Request correction or updates

Request deletion of your data

Opt out of marketing communications

Withdraw consent where processing is based on consent

To exercise these rights, contact us at infoclenvixa@gmail.com.

7. Data Security
We take data security seriously. Your personal information is protected by industry-standard encryption, firewalls, and secure socket layer (SSL) technology. Our systems are regularly monitored and updated to safeguard your data from unauthorized access, misuse, or breaches.

8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such data, we will take steps to delete it immediately.

9. Do Not Track (DNT) Signals
We currently do not respond to “Do Not Track” browser signals. However, you can manage tracking preferences through cookie settings and third-party tools such as the Google Ads settings page or the NAI consumer opt-out page.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those sites before sharing personal information.

11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Continued use of the Site after changes indicates acceptance of the updated policy.

Last Updated: June 21, 2025

12. Contact Us
For questions, concerns, or to exercise your privacy rights, you may contact us via:

📧 Email: infoclenvixa@gmail.com
📞 Phone: (760) 343-2271
📍 Address: 6 Broad St, Hamilton, NY 13346, USA